INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How do I request an agent?
Requesting an agent is simple. Follow these steps:
- Find the product link from sites like Taobao, Tmall, or DHgate.
- Fill out the form on the right side of this page.
- Provide the product link, your email address, and your full name.
- Click "Submit" and our agent will get back to you with a quote.
How long does it take to get a quote?
Once you submit the request form, our agents typically respond within 24 to 48 hours with a detailed quote, including product cost, service fee, and shipping charges.
Can I request multiple products at once?
Yes, you can request multiple products. Simply include all the product links in the request form or submit separate forms for each product. Our agents will consolidate the requests and provide a combined quote.
What if I have questions before submitting a request?
If you have any questions before submitting your request, you can reach out to our customer support team via email or the contact form on our website. We are here to help you with any inquiries or concerns.
REQUEST AN AGENT